Bedford Hospital

What our service does

If you choose Bedford you can be certain of high quality clinical care and treatment in clean, comfortable surroundings. We our proud of our short waiting times, excellent medical and nursing staff, ample car parking, which is free for disabled patients and visitors, and we are in easy reach by car, bus or train. We provide a wide range of services from our modern facilities including maternity, vascular (vein) services and cancer care. Our focus is on providing high quality clinical services and support for patients.

These trusts also provide services at Bedford Hospital South Wing

Moorfields Eye Hospital NHS Foundation Trust
Tel:020 7253 3411

East London NHS Foundation Trust
Tel:020 7655 4000

Location of our service


Who our service provides for

The A&E department is for patients who are acutely ill or are experiencing a life-threatening or limb-threatening problems. Anyone can self-refer, by turning up to the A&E department, or be brought in by ambulance.

Medical emergencies: dial 999 or come into A&E.

Non-urgent medical assistance: contact your GP or NHS Direct on 111.

How to start using our service

What to expect when you arrive in the A&E department.
When you arrive in the A&E department you will need to register with the receptionist who will take your personal details and basic information about your injury or illness. Bedford Hospital operates a “see and treat” model of care. This means that patients, under normal circumstances, will be seen in arrival order.

An assessment nurse will carry out a brief assessment to ensure that patients do not have life or limb threatening conditions. If the assessment nurse has concerns over a patient’s condition, the patient will either be allocated to a different area of the department, or brought forward in the queue.

There are hot and cold drinks machines located in the A&E waiting room and snack machines in the main corridor for patients.

Waiting Times
Whilst every effort is made to ensure that the waiting time is kept to a minimum, should an emergency arise the waiting time will inevitably increase. The assessment nurse will keep the waiting room informed of any change in waiting times.

Bedford Hospital A&E department has to meet national targets for emergency access. This means that 98% of all patients attending A&E must be seen, treated and discharged or admitted within four hours of arrival in the department.

Folwell Ward
Folwell ward is a six bed short stay observation ward situated in the accident and emergency department. The ward is staffed by A&E nurses and the majority of patients will remain under the care of an A&E Consultant. The ward cares for patients who require 24 hour observation period following a head injury, overdose or other minor injury or procedure and patients who are awaiting an inpatient bed or specialist review.

Visiting hours on Folwell ward are between 8am and 8pm, however please consider the need for patients to rest when deciding to visit the ward.

Folwell ward can be contacted via the hospital automated switchboard on 01234 355122, ext. 5208.

Acute Assessment Unit
Patients who require further assessment will be transferred to the Acute Assessment Unit at Bedford Hospital.

Accessibility of our service

Service is fully accessible.

Contact for more information

South Wing, Kempston Road, Bedford, MK42 9DJ
01234 355122
Opening Hours:
The accident and emergency (A&E) department at Bedford Hospital is located at the Ampthill Road entrance to the south wing site. It is open 24 hours a day, 365 days a year and provides a service for patients who are brought in by ambulance, or who have self-referred.

Record Last Reviewed On: 24/11/2016