Children's Continence Service

What our service does

The Children’s Continence Service promotes continence for children and young people in Bedfordshire and Luton. The service is primarily for special needs children who require help and support with toilet training including daytime wetting, constipation and soiling.

At the initial assessment, information and advice is given on helping the child acquire toileting skills including routines and recommended fluid intake. Families will be informed how to access a provision of nappies, if appropriate to the child’s needs.

Other help we can give includes workshops on toilet training; advice on intermittent self-catheterisation; visual symbols, reward charts and care plans; telephone advice; liaison with education and social services staff and follow up assessments.

Location of our service

Disability Resource Centre
Poynters House
Poynters Road
Tel: 01582 709070

Patients are assessed for their continence needs at clinics held at The Child Development Centre in Kempston, Bedford; at the Edwin Lobo Centre in Luton and at Special Needs Schools throughout the county. Occasionally, assessments are done in the patient’s home when they have severe health and mobility issues.

Who our service provides for

Patients should be registered with a Bedfordshire or Luton GP.
Children aged 4 – 18 years old (mainly special needs)

Exclusions from Service
• Aged under 4 years old
• Aged over 18 years old
• Not registered with Bedfordshire or Luton GP
• Night time wetting only (these patients should be referred to the Enuretic Service at Union Street Clinic in Bedford or Liverpool Road Health Centre in Luton)
• Constipation and soiling experienced by children in mainstream education – these children should initially be seen by the School Nurse and if the problem persists, they should be referred to the Bowel Clinic at the Child Development Centre, Kempston, Bedford.

How to start using our service

Referrals are accepted from:
•Health Visitors
•Social Workers
•Special Needs School Nurses

All appropriate referrals are added to the waiting list on the day they are received. All children are seen within 18 weeks from referral.

Accessibility of our service

The Child Development Centre is fully accessible.

General Contact Information

Referral forms can be sent by post or fax. Occasionally, urgent referrals are taken over the phone for severely ill children or those receiving palliative treatment.

Tel: 01582 709070 (line is open Monday to Friday 09.00 – 11.30 and 14.00 – 16.00
Safe Haven Fax: 01582 708952

Contact for more information

Hazel Dean
Specialist Children's Services Manager/ Lead Nurse
Disability Resource Centre, Poynters House, Poynters Road, Dunstable, Bedfordshire, LU4 4TP
01582 109070
Opening Hours:
Monday - Friday 08.45 – 16.45